Q: What is my username and password?
A: You will use the same username (your email address) and password that you use to log in to www.idealliance.org. If you have forgotten your password you may request a new one by clicking HERE. If you need assistance with your login information, contact Wendy Leyes at wleyes@idealliance.org.
Q: How do I update my contact information?
A: From you're My Profile profile, click the “Edit Contact Info” link.
Q: How do I control what information is visible in My Profile?
A: Under "My Profile”, click “My Privacy Settings” in the left-hand side navigation. This will let you control what information is visible to whom. After you’ve made changes, click the “Save” button at the bottom of the page.
Q: How do I find other members?
A: Click the “Directory” link found in the blue navigation bar, then “Find a Member”. The Directory lets you search for other members based on:
• First or Last Name
• Company/State
• Email address
Use the “Advanced Search” option to increase your search to:
• Location
• Interests/Hobbies
• Community members
• Certifications
Q: How do I add contacts to my contact list?
A: There are several ways to add contacts to your list. When you perform a search in the Directory, you will see an “Add as contact” link underneath each person in your search results. Just click this link to send a contact request. If you click through and view someone’s profile, you can click the contact request link to the right of their profile picture. Clicking any of your “Networks” links (“My Profile” > “My Networks”) will yield a similar list.
Q: Why should I add contacts to my contact list?
A: Creating this virtual address book makes it easy to send your contacts messages through the system to stay in touch or ask questions. Additionally, when you view another member’s profile, you’ll be able to see any contacts you have in common with them. Your contact list makes it easy to send invitations if you create a community, and you can also choose to let only your contacts view certain demographics in your profile.
Q: How do I access a particular library?
A: Go to “Communities” in top blue navigation bar, then “Libraries” to find the one you’d like to access.
Q: Can I search for specific file types?
A: Yes. When in the Libraries area, select “Advanced Search”. This gives you the option to specify file type: Document, Image, Spreadsheet, etc.
Q: How do the libraries get populated?
A: The libraries are populated in two ways: you can upload documents directly by using the “Upload a Document” link found in the left navigation. Alternately, when you include an attachment in a discussion post, the system automatically places it in the library.
Q: How do I upload a document?
A: In the Libraries area, click the “Upload a Document” link in the left navigation. Please note that uploading a document is done in a few steps and each step must be completed before you can move on to the next:
1. Choose a title for your document, include a description (optional) select the library to which you’d like to upload it, select a folder to which you’d like to upload it (optional), and choose an Entry Type (most will be Standard Files); then click “Next”
2. Browse and upload your file. Click “Next” if you want to add tags to your file or click “Finish” (you may have to scroll down to access these buttons)
Q: What kind of documents can I upload?
A: The system supports multiple file types including hyperlinks, standard files (Word, Excel, PowerPoint), Webinars, and YouTube videos.