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HELP needed from nonprofit mailers: wrong CRE inserted in a nonprofit mailing

  • 1.  HELP needed from nonprofit mailers: wrong CRE inserted in a nonprofit mailing

    Posted 04-27-2017 04:02 PM
    Posted on behalf of a member:

     

    We recently did two nonprofit mailings.

     

    Nonprofit A (going forward just A)

    Nonprofit B (going forward just B

     

    Unfortunatley – and this was a first L - some of A's CRES were mistakenly inserted into B's #10s.  ( Don't know how many but NOT most)

     

    A works with a Bank/Lockbox.

     

    A notified the Lockbox that this happened and asked them NOT to deposit checks made out to B –to put them aside and send them back to A (a common practice) – who would then  send them to B directly.

     

    **I was just told 12 checks payable to B were deposited by A's lock box by mistake.

    ****A is ready to write a check to B to cover all of the mistakenly deposited donations.

     

    HERE IS THE QUESTION:

    ****HOW DOES B acknowledge the individual donors if their checks were deposited into another nonprofit's bank account?

     

    If you have experienced this and have suggestions and resolution PLEASE WOULD LOVE TO HEAR FROM YOU.

     

    Most greatfully, a Fellow Idealiance Member



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    Tyler Keeney
    Membership Associate
    Idealliance
    Alexandria VA
    703-837-1070
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