Shawn,
You should have it all detailed in a sales commission contract.
You will want to spell out commission fates for in-house and outsourced work, when they will be paid out, what your clawback policy is and when and how it is triggered.
This will help to protect you and give your rep clear guidance on what it will cost them for going after bad clients.
You should also give them a clear understanding of the clients you ideally want to have. This might help eliminate some of the selling anything to anyone, and curtail your loses with fewer none paying customers.
Find out from your merchant services provider how you can better protect yourself from charge backs.
Kyle Batsford
Palomar Reprographics, Inc.
| 3282 Grey Hawk Ct. | Carlsbad, Ca 92010 | tel: (760)438-1100 fax: (760)438-5981|
Original Message------
I have a sales rep that will sell to anyone. What do you charge back for non paying customers. In house printing and also outsourced printing. He is 100 percent commission sales.
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Shawn Wylie
President
Printing Productions Ink
Kentwood MI
(616) 871-9292
shawn@...
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