Topic Thread

1.  Deliver Trays directly to DDU

Posted 01-10-2017 10:07 AM

Good Morning Everyone,

We recently had a mailing of First Class postcards sit in an NDC for over 10 days before being processed.  I've seen this issue posted before.  What I'm wondering is if there's a method to 'ship' postal trays directly to local post offices and by-pass the entire USPS sorting & distribution network?

Thanks for any info you can provide.

- Carol

Carol Martin
Five Maples
Putney VT

2.  RE: Deliver Trays directly to DDU

Posted 01-11-2017 09:21 AM

Morning Carol

Delivering mail to the DDU isn't practical because mail is no longer processed at the DDU, they would simply back it up to the processing SCF center which would then send it back to the DDU. 

I've had these instances sporadically but I've been able to monitor and catch them much earlier now by tracking.  When I don't see piece scans simply reaching out to my BSN and asking him to supply me with pallet and tray processing scans.  The BSN can look online and supply back to you this data within minutes.  Once we find that a pallet has not been broken down we're in immediate contact with that unit asking them where the mail is and why it hasn't been touched.  Generally we have results in less than 24 hours, mail is found and moving.

All this assumes you're mailing Full Service which is what has allowed us this visibility.

Hope this helps

Rose Flanagan
Mgr. Postal Strategies & Logistics
Data-Mail, Inc.
Newington CT

3.  RE: Deliver Trays directly to DDU

Posted 01-11-2017 11:40 AM

Hello Carol:

You could try using Priority Mail Open and Distribute (PMOD) to ship those trays directly to the DDU's. However, as Rose points out, that will only be effective if the mail is processed at the DDU, which in many cases it is not. If nothing else, you could experiment using PMOD to ship the trays to the SCF that services the DDU's; this would at least get it out of the NDC part of the mailstream.

My suggestion would be to follow Rose's recommendation and if that is not successful, you can experiment using PMOD to see if it helps at all.

I agree with Rose: talk to your BSN and get their input on what might help improve this situation.

Monica Lundquist
Postal Affairs and Tech Support Manager
Window Book, Inc.
Cambridge MA
(617) 395-4570

4.  RE: Deliver Trays directly to DDU

Posted 01-11-2017 11:24 AM

I agree with Rose, tracking is the key for a couple of reasons

  1. You can the progress and raise it with the NDC or facility as you see the problems arise.  Many tracking systems also have alert to provide you with notifications if trays or skids are not moving through the mail system in good time
  2. By enabling tracking, the USPS know as the mail enters the facility.  In a previous life I was touring a BMEU and they admitted (albeit a few years ago) that they move tracked mail to the print of the line when in a crush.  Not sure how relevant that is today but worth noting.

Stephen Cousins
Advanced Services Strategy Mgr
Ricoh USA

5.  RE: Deliver Trays directly to DDU

Posted 01-12-2017 03:13 PM
Thanks for some great advice!
- Carol

Carol Martin
Five Maples
Putney VT