Angela
Are these flats being pre-sorted? If so you may want to leverage the tools that your presort software vendor provides. We have had very good success with BCC Track and Trace. AccuZIP also has tools...
To answer your question more directly - USPS Informed Visibility for flats is getting better by the month. It is not as good as letters (for a lot of reasons). BUT it is good enough to be "delivery insurance" at the project level rather than the piece level. It is also very important data that the USPS will need if you do have an issue.
Let me know if this helps.
Glen
------------------------------
Glen Swyers
Director, Marketing Integration and Analytics
Classic - Imagine! Print Solutions
Charlotte NC
(704) 597-9015
------------------------------
Original Message:
Sent: 04-08-2019 04:40 PM
From: Angela Johnson
Subject: Tracking Bulk Mail
We mail out standard presorted flats everyday, all day long, all over the country. The number one complaint I get from my clients is, "My publication hasn't been delivered and it's been over two weeks" or "My publication wasn't delivered to these addresses [insert list]."
Has anyone had any successful luck with using any tracking tools to help locate where mailing goes?!?!
I would love to know how to satisfy my clients when they have those questions!
Thanks!
Angela
------------------------------
Angela Johnson
N2 Publishing
Wilmington NC
------------------------------