Hi, Everyone! I have a question for anyone that prints and mails flat-sized perfect bind magazines.
Back Story:
We opened a new print shop in Dallas TX in January, but our home office is in Wilmington, NC. In our Dallas facility, we only produce perfect bind, flat-sized magazines. We do not have a stand-alone mail machine, as we print the magazine, we use variable data software to print the mailing addresses and barcodes at the same time as printing.
The Problem:
Because we are perfect binding our publications, every once in a while, the glue changes and the weight is slightly off book to book. The glue machine might accidently add a bit or not put enough, it is a machine afterall. Very slightly, like to the thousandths of a decimal point! And since we process our mail before it's printed, we've already entered the weight into BCC and it's already uploaded to Postal One. We can't just change our paperwork in BCC, because we've already printed the addresses because we use variable data, not a mail machine, and cannot have the presort change. The problem is when we take our jobs to the Post Office, they weigh a few here and there, and it's slightly off from our paperwork, and they raise ruckus at us for it!! It's caused a ton of issues with them accepting our mail, delays it, and sometimes costs us more money. Not to mention, ruining any type of building relationships with the BMEU.
The Question:
Does anyone else have these same issues? If so, how are you overcoming it? We thought about just over-estimating all of our weights, but we worry they'd reject those too. Does anyone have any suggestions? We are open to any suggestions, because it's becoming a huge problem at the Post Office!
Thank you!
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Angela Johnson
N2 Publishing
Wilmington NC
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