Check and make sure there tower is attached correctly. Make sure there is nothing the arm could be hanging up on
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------Original Message------
Can anyone help me with the below error from our i1iO table? It cost too much and not worthy to have XRite for repair. There is no object leaning or resting on table.
Thank you
"i1iO Tests
General Information
Date and Time: 12/12/2019 9:27:53 AM
Application version: 4.2.0.347, 32-bit
SDK version i1Pro: 4.2.4.5061
SDK version i1iO: 2.2.4.5061
SDK version i1Pro3: 1.0.5.5806
SDK version i1iO3: 1.0.4.5806
SDK version i1iSis: 2.0.0.4968
SDK version ColorMunki: 1.0.3.4630
SDK version i1Display2: X-Rite, Inc. SipCal Library Ver. 7.3.7 (32 bit)
Platform: Microsoft Windows 7 Service Pack 1, 64-bit
Open i1iO instrument
Connection: Successful
Open instrument: Fail (Position not reached)
Tip:
Please make sure that no objects are leaning or resting on the i1iO table.
*** FAIL ***"
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Warren Hang
PreMedia Supervisor
Anderson LA
Los Angeles CA
(323) 460-4115
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