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Is anyone else seeing an issue connecting a Exact specro (with the ability to scan) to Curve4 software with the new Mac M1 chip running MAC OS Monterey?

Is anyone else seeing an issue connecting a Exact specro (with the ability to scan) to Curve4 software with the new Mac M1 chip running MAC OS Monterey?

------------------------------
David Wrycza G7 Expert
Graphic Services Manager
Nosco, Inc.
Pleasant Prairie WI
(847) 336-4200
------------------------------

David,

I use X-Rite DataCatcher software to input Lab values into an excel spreadsheet. When I updated to Monterey, that process stopped working. This computer is not running the Mac M1 chip so I think that is more related to the operating system.

I submitted a ticket into X-Rite explaining what I am seeing and asked for any recommendations.

------------------------------
Kyle Manson G7 Expert
Technical Services
Ink Systems, Inc.
Commerce CA
(323) 720-4000
------------------------------

Original Message:
Sent: 02-10-2023 10:58 AM
From: David Wrycza
Subject: Curve4 & Mac

Is anyone else seeing an issue connecting a Exact specro (with the ability to scan) to Curve4 software with the new Mac M1 chip running MAC OS Monterey?

------------------------------
David Wrycza G7 Expert
Graphic Services Manager
Nosco, Inc.
Pleasant Prairie WI
(847) 336-4200
------------------------------

David,

I use X-Rite DataCatcher software to input Lab values into an excel spreadsheet. When I updated to Monterey, that process stopped working. This computer is not running the Mac M1 chip so I think that is more related to the operating system.

I submitted a ticket into X-Rite explaining what I am seeing and asked for any recommendations.

------------------------------
Kyle Manson G7 Expert
Technical Services
Ink Systems, Inc.
Commerce CA
(323) 720-4000

Original Message:
Sent: 02-10-2023 10:58 AM
From: David Wrycza
Subject: Curve4 & Mac

Is anyone else seeing an issue connecting a Exact specro (with the ability to scan) to Curve4 software with the new Mac M1 chip running MAC OS Monterey?

------------------------------
David Wrycza G7 Expert
Graphic Services Manager
Nosco, Inc.
Pleasant Prairie WI
(847) 336-4200
------------------------------

David,

I use X-Rite DataCatcher software to input Lab values into an excel spreadsheet. When I updated to Monterey, that process stopped working. This computer is not running the Mac M1 chip so I think that is more related to the operating system.

I submitted a ticket into X-Rite explaining what I am seeing and asked for any recommendations.

------------------------------
Kyle Manson G7 Expert
Technical Services
Ink Systems, Inc.
Commerce CA
(323) 720-4000

Original Message:
Sent: 02-10-2023 10:58 AM
From: David Wrycza
Subject: Curve4 & Mac

Is anyone else seeing an issue connecting a Exact specro (with the ability to scan) to Curve4 software with the new Mac M1 chip running MAC OS Monterey?

------------------------------
David Wrycza G7 Expert
Graphic Services Manager
Nosco, Inc.
Pleasant Prairie WI
(847) 336-4200
------------------------------

Regarding DataCatcher on Mac, you must go to System Settings>Accessibility and make sure Datacatcher is enabled.

David,

I use X-Rite DataCatcher software to input Lab values into an excel spreadsheet. When I updated to Monterey, that process stopped working. This computer is not running the Mac M1 chip so I think that is more related to the operating system.

I submitted a ticket into X-Rite explaining what I am seeing and asked for any recommendations.

------------------------------
Kyle Manson G7 Expert
Technical Services
Ink Systems, Inc.
Commerce CA
(323) 720-4000

Original Message:
Sent: 02-10-2023 10:58 AM
From: David Wrycza
Subject: Curve4 & Mac

Is anyone else seeing an issue connecting a Exact specro (with the ability to scan) to Curve4 software with the new Mac M1 chip running MAC OS Monterey?

------------------------------
David Wrycza G7 Expert
Graphic Services Manager
Nosco, Inc.
Pleasant Prairie WI
(847) 336-4200
------------------------------

Regarding DataCatcher on Mac, you must go to System Settings>Accessibility and make sure Datacatcher is enabled.

David,

I use X-Rite DataCatcher software to input Lab values into an excel spreadsheet. When I updated to Monterey, that process stopped working. This computer is not running the Mac M1 chip so I think that is more related to the operating system.

I submitted a ticket into X-Rite explaining what I am seeing and asked for any recommendations.

------------------------------
Kyle Manson G7 Expert
Technical Services
Ink Systems, Inc.
Commerce CA
(323) 720-4000

Original Message:
Sent: 02-10-2023 10:58 AM
From: David Wrycza
Subject: Curve4 & Mac

Is anyone else seeing an issue connecting a Exact specro (with the ability to scan) to Curve4 software with the new Mac M1 chip running MAC OS Monterey?

------------------------------
David Wrycza G7 Expert
Graphic Services Manager
Nosco, Inc.
Pleasant Prairie WI
(847) 336-4200
------------------------------

Regarding DataCatcher on Mac, you must go to System Settings>Accessibility and make sure Datacatcher is enabled.

David,

I use X-Rite DataCatcher software to input Lab values into an excel spreadsheet. When I updated to Monterey, that process stopped working. This computer is not running the Mac M1 chip so I think that is more related to the operating system.

I submitted a ticket into X-Rite explaining what I am seeing and asked for any recommendations.

------------------------------
Kyle Manson G7 Expert
Technical Services
Ink Systems, Inc.
Commerce CA
(323) 720-4000

Original Message:
Sent: 02-10-2023 10:58 AM
From: David Wrycza
Subject: Curve4 & Mac

Is anyone else seeing an issue connecting a Exact specro (with the ability to scan) to Curve4 software with the new Mac M1 chip running MAC OS Monterey?

------------------------------
David Wrycza G7 Expert
Graphic Services Manager
Nosco, Inc.
Pleasant Prairie WI
(847) 336-4200
------------------------------

Hi Dave, I used last Monday my i1iO pro2 table in the i1Profiler X-rite SW to create a color linearization and .icc profile and got no issues with the USB connection works better(faster) than Windows PC.

I have an Intel Macbook Pro with the last OS version: macOS Ventura 13.1 (22C65), maybe you need to update the OS or try to install the i1Profiler (It will update your firmware/drivers) and reinstall curve4 and remember to give full disk access permission before starting both software, Mac permissions usually is a headache!

If curve4 still doesn't work, load the P2P reading file to i1Profiler, do the measurements using x-rite sw, export the measurements as a CGATS text file, and import it in curve4.

i1Profiler sw info: v3.6.1.16841 | XRD Version: 3.0.152 | Prism Version: 3.7.5.16412.

Hope it will be useful let me know if worked.

BR.

Regarding DataCatcher on Mac, you must go to System Settings>Accessibility and make sure Datacatcher is enabled.

David,

I use X-Rite DataCatcher software to input Lab values into an excel spreadsheet. When I updated to Monterey, that process stopped working. This computer is not running the Mac M1 chip so I think that is more related to the operating system.

I submitted a ticket into X-Rite explaining what I am seeing and asked for any recommendations.

------------------------------
Kyle Manson G7 Expert
Technical Services
Ink Systems, Inc.
Commerce CA
(323) 720-4000

Original Message:
Sent: 02-10-2023 10:58 AM
From: David Wrycza
Subject: Curve4 & Mac

Is anyone else seeing an issue connecting a Exact specro (with the ability to scan) to Curve4 software with the new Mac M1 chip running MAC OS Monterey?

------------------------------
David Wrycza G7 Expert
Graphic Services Manager
Nosco, Inc.
Pleasant Prairie WI
(847) 336-4200
------------------------------