Which software are you using to scan the charts? You could try a trial version of any other software and see if that works. Make sure that the TC1617 was not scaled up or down. You could try to shift the chart 2 or 3 mm to the right and see if that helps.
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Raphael Pereira G7 Expert
Heidelberg Canada Graphic Equipment Limited
Mississauga ON
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Original Message:
Sent: 08-09-2021 12:06 PM
From: Vincent Pappler
Subject: i1 ISIS2 won't scan TC1617x but P2P51 is ok
Hello,
I am having an issue with an i1 ISIS 2 scanner won't scan a TC1617x or an IT8.7-4 CMYK random Test Chart to completion. No issue scanning a P2P51 from the same press sheet. The test scans get 1/4 to 1/3 of the way and then spontaneously fail. Ideas appreciated.
Thanks!
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Vincent Pappler G7 Pro
Prepress Operator
RRDonnelley, T/O Printing
Westlake Village CA
(818) 706-8330
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