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RE: i1iO table

  • 1.  RE: i1iO table

    Posted 12-13-2019 12:04 PM
    Can anyone help me with the below error from our i1iO table? It cost too much and not worthy to have XRite for repair. There is no object leaning or resting on table.

    Thank you

    "i1iO Tests

    General Information

    Date and Time: 12/12/2019 9:27:53 AM

    Application version: 4.2.0.347, 32-bit

    SDK version i1Pro: 4.2.4.5061

    SDK version i1iO: 2.2.4.5061

    SDK version i1Pro3: 1.0.5.5806

    SDK version i1iO3: 1.0.4.5806

    SDK version i1iSis: 2.0.0.4968

    SDK version ColorMunki: 1.0.3.4630

    SDK version i1Display2: X-Rite, Inc. SipCal Library Ver. 7.3.7 (32 bit)

    Platform: Microsoft Windows 7 Service Pack 1, 64-bit

    Open i1iO instrument

    Connection: Successful

    Open instrument: Fail (Position not reached)

    Tip:

    Please make sure that no objects are leaning or resting on the i1iO table.

    *** FAIL ***"



    ------------------------------
    Warren Hang
    PreMedia Supervisor
    Anderson LA
    Los Angeles CA
    (323) 460-4115
    ------------------------------


  • 2.  RE: i1iO table

    Posted 12-14-2019 09:06 AM
    Make sure your table is on a level surface. If the spectro has to swing uphill, it might not be reaching the home position. Have you tried taking the arm off and reattaching as well?






  • 3.  RE: i1iO table

    Posted 12-14-2019 02:03 PM
    Yes, it’s level surface and I took off the arm off then re-installed.
    Thank you, Craig

    Warren
    Sent from my iPhone




  • 4.  RE: i1iO table

    Posted 12-14-2019 06:27 PM
    Check and make sure there tower is attached correctly. Make sure there is nothing the arm could be hanging up on
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